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- Ticket Purchase FAQs
Ticket Purchase and FAQs
Ticket Purchase
Read the ticket terms and conditions on this page before making your ticket purchase. You may make your selection to purchase tickets here.
Thank you for supporting the Draper Amphitheater.
Ticket Sales Disclaimer
All sales are final. No refunds will be offered. Tickets are good for date and time of event purchase only. Ticket is required for all guests to enter the venue. Children under two (2) years of age are free of charge when sitting on the lap of a ticket holder.
Handling Charge
A handling charge of $3.00 per order (not per ticket) will be added to your total ticket order price for all shows produced by the Draper Amphitheater.
Weather
The Draper Amphitheater is an outdoor venue with a covered stage, and events will be held rain or shine. Come prepared accordingly. No refunds will be made for inclement weather. Umbrellas are not allowed during a scheduled performance in the Amphitheater. In the event it becomes necessary to cancel a show, refund information will be issued.
How do you receive your ticket?
Tickets will be received electronically once you tickets are purchased on the website using a credit card. All tickets will have a bar code or QR code to be scanned at the venue gate for entry. You may display this code on your mobile device, or you will be able to print your tickets at your convenience. You will also receive an email from the Draper Amphitheater with an additional link to print your tickets.
Seating
All seating — both Front Chairs and Grass Tiers — is reserved. Front Chairs are provided by the venue. General seating is on nice, wide, grassed tiers. Patrons are welcome to bring their own chair or blanket and sit in your designated reserved space in Grass Tiers. Gates to venue will open one hour prior to show time unless otherwise indicated. Click here for the Amphitheater seating chart.
Security
Each ticket is encrypted with a unique barcode or QR for security purposes. Each ticket must be scanned at the venue gate and be approved before entrance is permitted. Once a ticket code is scanned at the venue, no additional entries will be allowed for that ticket.
Food
For each Draper City sponsored show, a full concession will be available featuring meals, a variety of snacks, drinks and desserts. Patrons may bring a small cooler or picnic basket (no larger than 18" x 18") to enjoy during the performance.
Parking
Parking for the Amphitheater is available in the onsite lot, as well as both sides of the street in front of the venue (Vestry Rd.). There is also additional parking located around the venue. During some performances Draper City may close, or regulate parking in, adjacent neighborhoods. Be courteous at all times when parking in neighborhoods. Draper City is not responsible for loss or damage while parked for a performance at the Draper Amphitheater.
What is Not Allowed
Umbrellas, alcohol, tobacco, vaporizers, dogs/pets (service animals exempted), and containers/coolers larger than 18" x 18".
When do tickets go on sale?
Tickets generally go on sale 3 - 4 months before a scheduled performance. Tickets may be purchased on the website or in person at Draper Parks and Recreation (12354 S. 800 E.).
Can I purchase tickets at the door?
Tickets are sold at the box office in the front of the Amphitheater one hour before show time. We recommend buying as early as possible for the best seating options and pricing. Tickets may sell out prior to show date. Patrons will usually pay a higher ticket price at the door than when purchasing in advance.
Is the ticket purchase secure? What information do you store?
All sensitive information from your credit card stays with Credit Card Gateway — venue staff never have access to it. The venue receives your name, email address, and phone number to send you a link for your electronic ticket or to contact you if there is a problem.
How do I receive the actual ticket(s)?
Draper City uses a barcode or QR code for venue entrance. This code may be displayed on your mobile device or printed out for entrance at the venue. After purchase, click on the “Print Tickets” link to return and display your electronic ticket. You will also receive an email with a link that will display your electronic ticket on your mobile device or print at home. You will also receive an email with a link that will display your electronic ticket.
What happens if I take too long to complete my order?
After 13 minutes, the hold on your tickets will expire and someone else could get them. Don't worry, this should not be an issue. Just don't take too long at checkout and you won't have to worry. If your tickets timeout, you will need to restart the process.
Is there a limit to how many tickets I can purchase?
The online box office limits you to 40 tickets per performance. Contact us at 801-576-6570 or tickets@draperamphitheater.com if additional tickets are required.
When do the gates open?
For Draper City Amphitheater sponsored events, gates open one hour prior to event start time. For Draper Arts Council events or private events, please consult with those organizations.
How can I purchase tickets for the Draper Arts Council shows?
To purchase tickets or for more information regarding Draper Arts Council shows held at the Draper Amphitheater, visit draperartscouncil.org.